COVID-19: Cyperᵀᴹ’s commitment to provide service continuity in a safe and flexible way during these challenging times

COVID-19: Cyperᵀᴹ’s commitment to provide service continuity in a safe and flexible way during these challenging times

Dear Clients, Friends, Partners,

As the Coronavirus (COVID-19) continues to impact all of us, I wanted to take a moment to reach out to you directly. Our worldwide team at Cyperᵀᴹ recognizes the challenges ahead for all business owners, their employees, their customers, and their communities. We want you to know that we’re here for you. As we navigate these unprecedented times, I want to ensure you that we will continue to provide service in a timely fashion. We believe your organizations need continuity in a secure, safe, flexible, and compassionate manner. Therefore, we want you to know that our professionals and consultants are committed to adapting to the circumstances to deliver for you, to continue to be here to answer your questions, to offer guidance, and to help you choose the services that best suits you, your clients, and your businesses.


We are open for business. In 2016, we started Cyperᵀᴹ with the passion of providing tools to help businesses succeed. This passion has grown so much deeper as we have developed so many strong relationships with businesses around the world. I have been, and continue to be, amazed by your resilience and ability to persevere through change. While these are testing times, we are in this together. We have taken several proactive measures to address the challenges that COVID-19 brings to avoid any disruption to our services. At Cyperᵀᴹ, we are committed to ensuring business continuity while respecting social distancing through working remotely, serving our current and future clients, and delivering all promised services.


Your operations are critical to managing the crisis and providing stability to your clients. We recognize that this period requires the ability to adapt quickly; organizations must be able to work with their own customers, local governments, and suppliers in new and dynamic ways, all while safeguarding the health and safety of employees and communities. We appreciate and understand that many of your organizations are on the front lines of crisis response efforts delivering critical public health and safety services. In addition, commercial organizations such as banks, manufacturers, and retailers also play a major role in adapting supply chains and modifying administrative systems for the evolving needs of your customers, employees, and communities. Because of your commitment, our teams are dedicated to fulfilling your needs and those of your customers. We are driven daily by a simple message from Cyperᵀᴹ’s team members who tell us that delivering what our clients need is their greatest source of satisfaction.


We are committed to service, continuity, and safety. We empower our teams to focus on service continuity and safety, working with you to make the best decisions in line with local and national government guidance. You can rely on us to institute the working arrangements that align with your needs while adhering to government guidelines. We continue to adopt social distancing guidelines, work remotely, eliminate non-essential business travel, and communicate electronically. We will continue to enable our teams to communicate properly with you to ensure we adapt rapidly together on an ongoing basis. Also, to ensure strong guidance principles, Cyperᵀᴹ’s leadership team meets daily to ensure our service continuity for you.


Once again, on behalf of everyone at Cyperᵀᴹ, we can’t express strongly enough our appreciation for your continued support and understanding as we navigate this global crisis. On a personal note, I encourage everyone to support each other as we have never done before. Thank you for your continued loyalty and support. On behalf of our teams, we thank you for your confidence in us and commit to providing you the service continuity you need in a safe and flexible manner.


Warm regards,

Cyperᵀᴹ’s President,

Elena Pomazanova