Defining Customer Service
Stop worrying about the economy. Start thinking more about what you need to do to lead your business to a more successful outcome.
What do you need to consider in planning for your business to meet or exceed its goals?
Successful organizations, no matter what products and/or services they provide, should have one common central focus: Customers. What is customer service and how to create happy customers?
These are questions raised by Dr. Paul J. Pavlik, Head of Data Analytics and Methodology at Cyper™ in his recent article.
Read full text: https://www.cyper.ca/defining-customer-service/