News

Cyperᵀᴹ reinforced its team to ensure clients’ success
Mar 09, 2021

Starting from 2020, Cyperᵀᴹ reinforced its team to ensure clients’ success.    Dayana Delgado joined our team as a Project Manager. Dayana is working on Magento 2 and Enterprise projects.   Elena Melnikova joined our team as PM Lead. Elena is working on Magento 2, Enterprise, and Infrastructure Projects. She also is responsible for successful […]

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Risk and Flaw Assessment of Customer Support Services
Jan 13, 2021

Customer support is a living, breathing organism, where numerous processes happen on an ongoing basis. Whether you are a small business or a large corporation, the order of the steps involved in your relations with the Customer is the same: opening, validating, probing, understanding customer issues, resolution, asking for feedback, closure, and a new request. […]

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Defining Customer Service
Jan 06, 2021

Stop worrying about the economy. Start thinking more about what you need to do to lead your business to a more successful outcome. What do you need to consider in planning for your business to meet or exceed its goals? Successful organizations, no matter what products and/or services they provide, should have one common central […]

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Happy Holidays!
Dec 24, 2020

Dear friends, clients, partners! Every year, Winter Holidays break allows us to take a time to think about really important things: our health, our families, our values, and our priorities. Let’s dedicate this precious time to our loved ones and recharge our batteries. Let’s try to accumulate some energy after this extremely challenging year. Let’s […]

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