Risk and Flaw Assessment of Customer Support Services
Jan 13, 2021

Customer support is a living, breathing organism, where numerous processes happen on an ongoing basis. Whether you are a small business or a large corporation, the order of the steps involved in your relations with the Customer is the same: opening, validating, probing, understanding customer issues, resolution, asking for feedback, closure, and a new request. […]

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Defining Customer Service
Jan 06, 2021

Stop worrying about the economy. Start thinking more about what you need to do to lead your business to a more successful outcome. What do you need to consider in planning for your business to meet or exceed its goals? Successful organizations, no matter what products and/or services they provide, should have one common central […]

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Happy Holidays!
Dec 24, 2020

Dear friends, clients, partners! Every year, Winter Holidays break allows us to take a time to think about really important things: our health, our families, our values, and our priorities. Let’s dedicate this precious time to our loved ones and recharge our batteries. Let’s try to accumulate some energy after this extremely challenging year. Let’s […]

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Cyper’s 4th Birthday
Oct 13, 2020

This week we celebrate Cyperᵀᴹ’s 4th Birthday! We are so proud of what has been accomplished, our amazing projects and our outstanding clients! We are grateful to every Client and every Project we have been working on these past 4 years. It has been a remarkable journey for every member of our team! We are […]

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