Knowledge Base

Customer support is a living, breathing organism, where numerous processes happen on an ongoing basis. Whether you are a small business or a large corporation, the order of the steps involved in your relations with the Customer is the same: opening, validating, probing, understanding customer issues, resolution, asking for feedback, closure, and a new request.  […]

Stop worrying about the economy. Start thinking more about what you need to do to lead your business to a more successful outcome. What do you need to consider in planning for your business to meet or exceed its goals? Let’s assume we agree that the four variables that can make or break the success […]

It’s time to talk about us! Cyperᵀᴹ was established in 2016. And, this week we celebrate Cyperᵀᴹ’s 4th Birthday! We are so proud of what has been accomplished, our amazing projects and our outstanding clients! We are grateful to every Client and every Project we have been working on these past 4 years. It has […]

Choosing your solution should be conducted carefully because you are embarking on a long-lasting journey that should be beneficial for your outcomes. You may benefit from Cyperᵀᴹ’s expertise to manage your IT infrastructure. Let’s find out if you should proceed. Find out if you need Managed Services YOUR PROBLEMS You don’t know how to set up and monitor […]