Knowledge Base

Risk and flaw assessment of Customer support services
Risk and flaw assessment of Customer support services

Customer support is a living, breathing organism, where numerous processes happen on an ongoing basis. Whether you are a small business or a large corporation, the order of the steps involved in your relations with the Customer is the same: opening, validating, probing, understanding customer issues, resolution, asking for feedback, closure, and a new request.  […]

Read more
Defining Customer Service
Defining Customer Service

Stop worrying about the economy. Start thinking more about what you need to do to lead your business to a more successful outcome. What do you need to consider in planning for your business to meet or exceed its goals? Let’s assume we agree that the four variables that can make or break the success […]

Read more
Cyper’s 4th Birthday
Cyper’s 4th Birthday

It’s time to talk about us! Cyperᵀᴹ was established in 2016. And, this week we celebrate Cyperᵀᴹ’s 4th Birthday! We are so proud of what has been accomplished, our amazing projects and our outstanding clients! We are grateful to every Client and every Project we have been working on these past 4 years. It has […]

Read more
Find out if you need Managed Services
Find out if you need Managed Services

Choosing your solution should be conducted carefully because you are embarking on a long-lasting journey that should be beneficial for your outcomes. You may benefit from Cyperᵀᴹ’s expertise to manage your IT infrastructure. Let’s find out if you should proceed. Find out if you need Managed Services YOUR PROBLEMS You don’t know how to set up and monitor […]

Read more
Ready to outperform your competitors?
We are here for you. Let us help you win your battles!

On travaille fort et on va mettre en ligne la version française de notre site très bientôt!

Modal title

Test text

Open another modal here